Refunds & Cancellation

At Enlightnr, we prioritize delivering high-quality, instantly downloadable digital products to empower your learning journey. Due to the nature of our products—digital e-books—refunds or cancellations cannot be processed once the purchase is complete.

We understand that circumstances may arise where you need assistance. If you experience any issues with your download or have concerns about your purchase, please reach out to our support team (wecare@enlightnr.com). We are committed to resolving any challenges promptly and ensuring a seamless experience for you.

Frequently Asked Questions

1. Can I cancel my order after purchase?
Since our products are digital and instantly accessible upon purchase, cancellations are not possible once the transaction is complete.

2. What if I face issues with my download?
If you encounter any difficulties accessing your e-books, please contact our support team at wecare@enlightnr.com. We will assist you in resolving the issue.

3. Why don’t you offer refunds?
Digital products are non-returnable by nature, and once downloaded, they cannot be revoked. This policy ensures fairness and prevents misuse.

For further clarification, feel free to contact us at wecare@enlightnr.com. We're here to help!